What is Active Listening?
A communication technique that involves fully concentrating on, understanding, and responding to a speaker, rather than passively hearing words. It includes verbal and non-verbal cues, paraphrasing, and asking clarifying questions to confirm understanding.
My perspective
In practice
The foundation of effective facilitation. When participants feel genuinely heard, psychological safety increases and the quality of dialogue deepens. Practiced through body language, reflective listening, and creating silence for thought.