Culture Blueprint · Wild River Glamping

WILD Culture


A work culture framework I designed to set the foundations for scaling, hiring, and onboarding new teammates.

Designed September 2024 · Remote Agile Partnership

We believe that work should be both fun and fulfilling. Our team thrives on creativity, openness, and collaboration. Here, everyone’s voice is valued, and we prioritize trust, safety, and continuous learning.


WILD Culture Manifesto

Culture Architecture

The WILD Culture Mind Map

mindmap
  root((WILD Culture))
    **We Are**
      Fun
      Open
      Safe
      Fast
    **We Foster**
      Curiosity
      Creativity
      Innovation
      Learning
    **Methodologies**
      Lean
      Agile
      Workshops
    **Tools**
      Wix
      Notion
      ChatGPT
      Canva
    **Fast Feedback Loop**
                

We Are

The Four Foundations

Fun

We have a blast working

Workshop culture is next-level. Creative sessions, open spaces, and a team that genuinely enjoys the ride.

Open

To changes, ideas, feedback

Open with our knowledge. And more importantly: open with our hearts.

Safe

Psychological safety

Feeling free, not afraid to share anything with colleagues. Inspired by Amy C. Edmondson’s research.

Fast

Continuous delivery

Move forward and build things. Publish often, iterate always, deliver value to customers via Lean practices.

We Are

Operating Principles

Guest-centric

Value-driven

Always focusing on guest experience, listening to feedback, measuring customer satisfaction. Aligned with brand identity.

Data-informed

Measure, learn, improve

Performance dashboards, KPIs, reports, experiments. Inspired by Eric Ries and the Lean Startup methodology.

Remote-first

Location independence

We don’t know where other team members are. Prefer async over sync, written over oral communication.

Methodologies

Lean & Agile Work

graph LR
    A["🗓  Planning "] -->|" Execute "| B["🏆  Review "]
    B -->|" Reflect "| C["💡  Retrospective "]
    C -->|" Improve "| A
                
Planning

Start of iteration

Whole team together. Stories pulled from the backlog, discussed, and split into tasks.

Review

End of iteration

Review achievements, focusing on delivered value. What did we ship? What impact did it have?

Retrospective

Reflect & improve

How did it go? How did we feel? What was good? What could we improve? Outcome: action items.

We Foster

A Culture of Growth

graph LR
    A["🔍  Curiosity "] -->|" sparks "| B["🎨  Creativity "]
    B -->|" produces "| C["🚀  Innovation "]
    C -->|" drives "| D["📚  Learning "]
    D -->|" fuels "| A
                
Curiosity

Good questions matter

Any question is better than no questions. We cultivate genuine curiosity about our craft and our guests.

Creativity

Ideas always welcome

The more ideas, the better. Every team member is encouraged to contribute creative solutions.

Innovation

Introducing something new

A change to an existing product, idea, or field. We embrace experimentation and forward thinking.

Continuous learning

Growth mindset

Knowledge base, book recommendations, shared learnings. Always growing, never settling.

Our Stack

Tools We Use

Wix (Website & PMS)
Notion (Knowledge Base)
ChatGPT (AI Partner)
MindMeister (Mind Maps)
Canva Teams (Design)
Wix Analytics
Wix CRM & Email

Multi-superguaje

Custom AI prompt gallery for brand-consistent communication and content generation.

El Guaje AI KB

Curated conversations with ChatGPT, storing actionable insights for the entire team.

The Vision

Shape the culture before the team grows, and new teammates will naturally follow the rhythm.


Culture Blueprint · Designed September 2024

↑ ↓ Arrow keys to navigate